Privacy Policy
Last updated: August 23, 2026
This Privacy Policy describes how Direct2Date ("we," "us," or "our") collects, uses, and shares information when you use our dating coordination and concierge service ("Service").
1. Information We Collect
When you sign up and use the Service, we collect:
- Account information: email address, first name, age, gender, dating preferences, occupation, interests, and connection-type preferences. Accounts created before August 2026 may also include a mobile phone number provided during sign-up.
- Photos: photos you upload for use in connection with the Service.
- Concierge activity: matches, conversations, date proposals, and other coordination actions taken on your behalf.
- Communications: messages exchanged with our concierge, your responses, and your preference selections.
- Payment information: processed by our payment provider; we do not store full card numbers.
2. How We Use Your Information
- To provide dating coordination and concierge services based on your stated preferences.
- To send you notifications about matches, conversations, date proposals, and account status, delivered as push notifications to the browsers and devices where you install the app.
- To evaluate matches and conduct conversations with potential matches on your behalf.
- To verify your identity and authenticate your sessions.
- To improve the Service and develop new features.
- To comply with legal obligations.
3. Notifications
Direct2Date does not send SMS. Concierge notifications are delivered exclusively as web push notifications, which you grant and revoke through your browser or device settings. You can also turn notifications off from your dashboard at any time.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. How We Share Information
We share information only as needed to operate the Service:
- Service providers: our payment processor, hosting and push-delivery providers, and similar vendors under contract.
- Legal: when required by law, subpoena, or to protect rights and safety.
We do not sell your personal information. We do not share mobile numbers with third parties for marketing.
5. Data Retention
We retain account information for as long as your account is active, plus the period required to comply with legal obligations. You may delete your account and associated data at any time from Profile → Help & support in the app, or by emailing privacy@direct2date.com. Deletion cancels your subscription, removes your photos, matches, messages, and notification subscriptions, and anonymizes the remaining account record.
6. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or limit certain processing. To exercise these rights, email privacy@direct2date.com.
7. Children
The Service is intended for users 18 years of age or older. We do not knowingly collect information from anyone under 18.
8. Security
We use industry-standard safeguards to protect your information, including encryption in transit (HTTPS) and access controls. No system is perfectly secure; we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by in-app notification before they take effect.
10. Contact
Questions about this policy? Email privacy@direct2date.com.